Terms of service

Terms of Service

Last Updated: August 13, 2026

Welcome to Y2MUSE. These Terms of Service govern your use of the Y2MUSE website and your purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Conditions

Y2MUSE operates an online fashion store offering women's clothing and related fashion products.

We reserve the right to:

  • Refuse service to anyone for lawful reasons
  • Limit quantities available for purchase
  • Modify product availability
  • Update product information
  • Change prices when necessary
  • Correct errors or inaccuracies
  • Modify or discontinue portions of the website

Any changes will not affect orders that have already been accepted unless otherwise required by applicable law.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizing information, colors, and other product details are accurate.

However, colors displayed on your device may differ slightly from the actual product due to monitor settings, lighting conditions, photography, and other technical factors.

Product availability may change without notice.

3. Pricing

All product prices are displayed on the website at the time of purchase.

Although we make reasonable efforts to maintain accurate pricing, occasional errors may occur. If a product is listed at an incorrect price due to an obvious error, Y2MUSE reserves the right to correct the price and, where appropriate, contact the customer regarding the order.

4. Orders

Placing an order constitutes an offer to purchase products from Y2MUSE.

After an order is placed, you may receive an order confirmation email. An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue involving payment, product availability, fraud prevention, or other circumstances.

We reserve the right to cancel or refuse an order when reasonably necessary.

5. Customer Information

You agree to provide accurate and complete information when placing an order.

This may include:

  • Your name
  • Billing information
  • Shipping address
  • Email address
  • Telephone number
  • Payment information

You are responsible for ensuring that the information provided is accurate and current.

Y2MUSE is not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.

6. Payments

Payments are processed through the payment methods made available during checkout.

You represent that you have authorization to use the payment method provided for your purchase.

We do not knowingly store complete payment card information on our own systems where payment processing is handled by third-party payment providers.

7. Shipping

Y2MUSE provides free worldwide shipping.

Our standard estimated delivery time is approximately 7–10 days.

Delivery times are estimates and may vary due to customs procedures, weather, carrier delays, holidays, incorrect addresses, or circumstances outside our reasonable control.

For complete details, please review our Shipping Policy.

8. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Please review that policy before initiating a return.

9. Intellectual Property

All content appearing on the Y2MUSE website, including but not limited to:

  • Text
  • Logos
  • Graphics
  • Product images
  • Photography
  • Website design
  • Layout
  • Product descriptions
  • Branding

is owned by or licensed to Y2MUSE unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

10. Prohibited Uses

You agree not to use the website for unlawful purposes or in a manner that could damage, disable, overburden, or impair the website.

You may not attempt to:

  • Gain unauthorized access to website systems
  • Introduce malicious code
  • Collect information from other users unlawfully
  • Use automated systems to interfere with the website
  • Engage in fraudulent transactions
  • Violate applicable laws or regulations

11. Third-Party Services

Our website may use third-party services or applications to provide payment processing, analytics, shipping, marketing, customer support, or other functionality.

Third-party services may have their own terms and privacy policies. Y2MUSE is not responsible for the independent policies or practices of third-party providers.

12. Limitation of Liability

To the extent permitted by applicable law, Y2MUSE will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Y2MUSE and its affiliates, employees, service providers, and representatives from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or misuse of the website.

14. Governing Law

These Terms of Service shall be interpreted in accordance with applicable laws and regulations governing the operation of the business, without unnecessarily limiting any consumer rights that cannot legally be waived.

15. Changes to These Terms

Y2MUSE may update these Terms of Service from time to time.

The latest version will be posted on this page with the applicable revision date. Your continued use of the website following changes constitutes acceptance of the updated Terms to the extent permitted by law.

16. Contact

If you have questions about these Terms of Service, please contact:

Y2MUSE
8378 Glen Abbey Lane
Whistler, BC V8E 1J7
Canada

Email: support@y2muse.shop
Phone: (604) 454-4218