Contact us
Contact Y2MUSE
Have a question about an order, product, shipping, return, or anything else? Our customer support team is here to help.
At Y2MUSE, we believe good customer service is an important part of a great shopping experience. Whether you need assistance before placing an order or support after your purchase, please don't hesitate to contact us.
Customer Support
Email: support@y2muse.shop
Phone: (604) 454-4218
Store Address
Y2MUSE
8378 Glen Abbey Lane
Whistler, BC
V8E 1J7
Canada
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM
Pacific Time
We aim to respond to customer inquiries as promptly as possible, generally within 1–2 business days.
For order-related questions, please include your order number in your message so that we can assist you more efficiently.
Before Contacting Us
If your question concerns an existing order, please provide:
- Your order number
- The email address used when placing the order
- A brief description of your question or concern
- Photos or other relevant information if your request concerns a damaged or incorrect item
We appreciate your patience and look forward to helping you.