Shipping policy

Shipping Policy

Last Updated: August 13, 2026

At Y2MUSE, we aim to make online shopping simple and convenient. We provide free shipping worldwide on eligible orders.

Free Worldwide Shipping

Y2MUSE currently offers free standard shipping to customers worldwide.

There is no additional standard shipping charge added to eligible orders during checkout.

Estimated Delivery Time

Our standard estimated delivery time is:

7–10 days

Delivery estimates begin after the order has been processed and dispatched.

Please understand that the estimated delivery period is not a guaranteed delivery date. Actual delivery times may vary depending on destination, carrier operations, customs procedures, weather conditions, holidays, and other circumstances outside our control.

Order Processing

Orders are processed after successful payment confirmation.

Processing and fulfillment may require additional time before the shipment begins moving through the carrier network.

If there is an unexpected delay affecting your order, we will make reasonable efforts to assist you.

Shipping Destinations

We offer worldwide shipping to locations where delivery services are available.

Some remote areas, territories, restricted regions, or locations affected by carrier limitations may have limited delivery availability.

If your destination cannot be served, we will contact you when reasonably possible.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully verify:

Full name
Street address
Apartment/unit number
City
Province/state
Postal/ZIP code
Country
Phone number where required

Y2MUSE is not responsible for delivery problems resulting from incorrect, incomplete, or outdated shipping information supplied by the customer.

Tracking

When tracking information is available, it may be provided to you by email or through your order information.

Tracking updates may take some time to appear after a package has been shipped.

Some international shipments may have limited tracking visibility during certain stages of transportation.

International Shipping

Because we ship internationally, orders may pass through customs or other border procedures.

Customs processing can affect delivery times.

Depending on the destination and applicable local regulations, customers may also be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities.

These charges, where applicable, are generally outside Y2MUSE's control.